Request
Complete one short form. It takes about two minutes.
Smarter business, made simple
I build small businesses one working system: automatic lead follow-up, so no inquiry ever slips through again.
No pitch. Get a clear score and the three improvements that matter most.
From first lead to loyal customer
What I actually do
Most small businesses lose customers not because the work is bad, but because a lead gets asked about, and then... nothing. No follow-up text. No reminder email. No second chance.
I set up one system that fixes that: every new lead gets tracked automatically, and follow-up happens whether you remember to do it or not. Delivered in about a week, fixed price, built around how your business actually runs.
Get My Free Business Audit →How it works
Complete one short form. It takes about two minutes.
Troy emails your score and three priority actions within 2–3 business days.
If you want help implementing a recommendation, book a 20-minute call. If not, keep the audit.
Meet Troy
Troy Smith helps small-business owners put practical systems behind the relationships that grow their business. His approach is simple: solve the right problem first, make the system easy to use, and keep people at the center.
As a husband, father, and business builder, Troy believes growth should create more stability and freedom - not more confusion.
Based in Union, Kentucky - serving Northern Kentucky, Cincinnati, and businesses nationwide.
Start with the free audit →
Questions, answered clearly
What to expect from the Lead Follow-Up System and your first conversation with Troy.
It is a simple lead-capture and follow-up system built around the way your business already works. New inquiries are tracked automatically and follow-up happens consistently, so fewer opportunities depend on memory.
It is designed for small businesses where a missed call, message, form submission, or inquiry can mean a missed sale - especially local service businesses and owner-led teams.
Most Lead Follow-Up Systems are designed to be delivered in about one week after the workflow and scope are agreed.
The project uses a fixed price agreed before work begins. The exact quote depends on your current lead sources, tools, and the follow-up workflow your business needs.
Troy reviews your Google presence, website, and lead follow-up, then emails your score and three priority actions within 2–3 business days. There is no pressure to buy or book a call.
Start here
Troy will review your Google reputation, website, local visibility, lead follow-up, and growth systems—then send you a 100-point scorecard with your three most important next steps.
Request the free Business Visibility & Growth Audit. Personalized results are emailed within 2-3 business days.
Get My Free Business Audit →© 2026 Troy Smith Business Solutions. All Rights Reserved. Website text, graphics, branding, downloads, templates, and original materials may not be copied, sold, republished, or distributed without written permission.
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Last updated: August 7, 2026